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Customer Satisfaction Survey

PTL Customer Survey

Thank you for taking the time to fill in this survey. We take note of all feedback to improve our service to you.

If you have any specific issues relating to an order please contact us at your earliest opportunity so that we may resolve the situation.

Fields that are required to be filled-in are marked with an asterisk (*).

Customer Satisfaction Survey Form
 
Name*
Title
Company*
E-mail*
   
Please rate the following questions on the scale: 5=excellent, 4=very good, 3=good, 2=adequate, 1=poor
   
How do you rate our promptness in replying to enquiries?
4 3 2 1
   
How well do you feel we answer enquiries?
4 3 2 1
   
How well have our products performed for you?
4 3 2 1
   
How well is the material packaged (please record problems below)?
4 3 2 1
   
Are there any other comments you would like to make, i.e. areas that we can improve on?