Customer Satisfaction Survey Form

Thank you for taking the time to fill in this survey. We take note of all feedback to improve our service to you.

If you have any specific issues relating to an order please contact us at your earliest opportunity so that we may resolve the situation.

Please rate the following questions

 

How do you rate our promptness in replying to enquiries?

5 - excellent4 - very good3 - good2 - adequate1 - poor

 

How well do you feel we answer enquiries?

5 - excellent4 - very good3 - good2 - adequate1 - poor

 

How well have our products performed for you?

5 - excellent4 - very good3 - good2 - adequate1 - poor

 

How well is the material packaged (please record problems below)?

5 - excellent4 - very good3 - good2 - adequate1 - poor

 

Are there any other comments you would like to make, i.e. areas that we can improve on?